Frequently asked questions

What is Ferris?

Ferris is a website and app which aims to connect people who want to de-clutter their homes with people who want to pick things up for free.

How do I add my item to the app?

Whilst in the app, click the middle pink circle on the bottom, this will take you to the correct page. From here simply add an image (or a few) by pressing ‘choose file’, add a name, description, and category of what you want to give away and ‘post now’.

How do I request an item I've seen?

On the 'product page' scroll down to under the map and click 'Request from *name*'. From here you can ask if the item is still available and if so arrange a day and time to pick up the item.

How can I share safety?

When picking up an item you can request a ‘no contact pickup’ with the person giving away the item. This means they can leave the item in a place which doesn’t require physically handing it over e.g. doorstep.

How can I buy a restoration product?

Simply click on the restore page- second icon from the left, find the item you want then select 'buy on Etsy'.

How can I edit an item?

Click on one of your products in the app and scroll to the bottom of the description page and press ‘edit’.

How does Ferris make money?

Currently Ferris makes money through any purchases in the restoration area of the app. By clicking through to Etsy from the app and buying the item, Ferris will receive a small percentage of the sale. This helps ensure we can keep the app free for everyone to share items.

How do I delete my account?

Go to your profile page (through clicking on the top right hand name on the home screen or through the ‘more section’ on the app) and scroll down to the bottom and press ‘Delete Account’.

How can I help spread the word about Ferris?

We’d love for you to spread the word to your friends and family. Once you upload an item you can share it with other people or simply just send them the website- and they can sign up from here.

How do I reset my password?

Select 'Forgotten Password' in the Login section of the app.

How do I report a user?

There is a report function on all profiles and all product pages.

Can I sell or buy an item?

No. Ferris exists completely for free sharing.

What can I give away on Ferris?

Pretty much anything legel! We don't accept any food, drink, or living things.