Personal Information We Collect

What is Personal Information?

Personal Information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.

We collect personal information from you when you use our Services.

We collect personal information from you and any devices (including mobile devices) you use when you: use our Services, register for an account with us, provide us information on a web form, update or add information to your account, participate in community discussions, chats, or dispute resolution or when you otherwise correspond with us.

Some of this personal information, such as a way to identify you, is necessary to enter into our Terms of Use. The provision of all other personal information is voluntary, but may be necessary in order to use our Services, such as the offer details or contact information needed to post an ad.

We may also collect personal information from other sources, as described below.

Personal information you give us when you use our Services or register for an account with us

  • Identifying information such as your name, addresses, telephone numbers or email addresses when you register for an account with us.

  • Information you provide when posting an ad, responding to an ad or other transaction-based content that you generate or that is connected to your account as a result of a transaction you are involved in.

  • Other content that you generate, or that is connected to your account and your use of our Services such as your use of the following website functions.

  • You may also provide us other information through a web form, by updating or adding information to your account, through your participation in discussions, chats, dispute resolution, or when you otherwise communicate with us regarding our Services.

  • Additional information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected.

Personal information we collect automatically when you use our Services or register for an account with us

  • We collect information about your interaction with our Services, your advertising preferences, and your communications with us. This is information we receive from devices (including mobile devices) you use when you access our Services. This information could include the following: Device ID or unique identifier, device type, ID for advertising, and unique device token.

  • Location information, including location information from your mobile device. Keep in mind that most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device's settings menu.

  • Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history, and your web log information.

 

Personal information we collect using cookies and similar technologies

  • We use cookies, web beacons, unique identifiers, and similar technologies to collect information about the pages you view, the links you click, and other actions you take when using our Services, within our advertising or email content.

  • For more information about our use of these technologies, and how to control them, see our User Cookie Notice.

 

How we use your Personal Information

 

We use your personal information to provide and improve our Services, provide you with a personalized experience on our sites, contact you about your account and our Services, provide you customer service, provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities.

We use the personal information we collect from you for a range of different business purposes and according to different legal bases of processing. The following is a summary of how and according to which legal bases we use your personal information.

We use your personal information to fulfill an agreement with you and provide you with our Services, to comply with our legal obligation, protect your vital interest, or as may be required for the public good. This includes:

  • To provide access to and use of our Services (especially, to allow you to post and manage ads or other content), account management, operate, measure and improve our Services, keep our Services safe, secure and operational, and customize site content that includes items and services that you may like in response to actions that you take.

  • To give you access to your internal messages and other features.

  • To contact you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to provide you customer service.

    • When contacting you for such purposes as outlined above, we may contact you via email, telephone, SMS/text messages, postal mail, and via mobile push notifications.

  • To provide other services requested by you as described when we collect the information.

  • We use general location information to provide you with location based services (such as advertising, search results, and other personalized content).

  • To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities.

  • To enforce our Terms of Use, this privacy notice, or other policies, applicable national laws, and any agreement we may have with you.

 

We use your personal information to pursue our legitimate interests where your rights and freedoms do not outweigh these interests. We have implemented controls to balance our interests with your rights. This includes to:

  • Improve our Services, for example by reviewing information associated with stalled or crashed pages experienced by users allowing us to identify and fix problems and give you a better experience.

  • Personalize, measure, and improve our advertising based on your advertising customization preferences.

  • Contact you via email, postal mail or telephone in order to offer you coupons, discounts and special promotions, poll your opinions through surveys or questionnaires and inform you about our Services, as authorized by applicable law.

  • Contact you about public policy matters, or other current events, related to your ability to use our Services. This could include an invitation to join a petition, letter writing, call or other sort of public policy related campaigns.

  • Deliver targeted marketing, service updates, and promotional offers based on your communication preferences.

  • Measure the performance of our email marketing campaigns (e.g. by analyzing open and click rates).

  • Monitor and improve the information security of our site and mobile applications.